Privacy Policy

Billsly respects your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our bill payment services ("Service").

1. Information We Collect

a. Personal Information

  • Contact details
  • Government ID (when required for verification)

b. Transaction Data

  • Payment amounts and recipients
  • Timestamps and transaction IDs
  • Device/IP address used for transactions

c. Technical Data

  • Cookies and usage data (via tools like Google Analytics)
  • Device type and browser information

2. How We Use Your Data

Service Delivery

Process payments and provide customer support

Security

Detect and prevent fraudulent transactions

Legal Compliance

Meet anti-money laundering (AML) requirements

Improvements

Enhance app features and user experience

3. Data Sharing

We only share data with third parties when necessary:

  • Payment processors (flutterwave) to complete transactions
  • Banks/financial institutions as required for payment clearing
  • Legal authorities if compelled by court order or law
  • Service providers (Render) for hosting and analytics

4. Security Measures

  • End-to-end encryption for all transactions
  • Regular security audits and penetration testing

5. Your Rights

Access

Request a copy of your data

Correction

Update inaccurate information through our customer care service

Deletion

Account can be deleted

Opt-Out

you are automatically unsubscribed when you delete account

To exercise these rights, contact us at support@billsly.co.

6. Policy Updates

We may update this policy periodically. Material changes will be notified via email or in-app alerts. Your continued use constitutes acceptance.

7. Contact Us

For privacy-related inquiries:
Email: support@billsly.co